(876) 956-3551

1 (386) 742-2336

Information We Obtain

We may obtain consumer personal information (such as name, contact details and Tax Registration Number) in connection with various activities such as (i) use of the EXCS websites and applications, (ii) shipping activities, including customs clearance, delivery and pick-up of shipments, (iii) requests to track shipments or answer questions, (iv) promotions and other offers, and (v) calls placed with customer service and accounting centers which may be recorded.

Type of Information
  • Individual and business contact information (such as name, company name, physical address, email address and telephone or fax number)
  • Shipping information (such as; name on package, name of the seller/sender
  • Tax Registration Number (which is required by the Jamaica Customs Agency when creating manifest or entry of packages on their system for clearance/import of goods.)
  • Payment information (including payment card details if you want to make payment on our website, )
  • Username, password and other credentials used to access Eazy Xpress Commercial Services Limited products and services
  • Information that enables us to verify an individual's identity
  • Other personal information that may be provided to us to obtain a EXCS product or service

  • How We Use The Information We Obtain

  • Pick up, deliver and track shipments
  • Provide products and services you request (such as logistics, customs clearance and brokerage services, and financial services)
  • Process and collect payments
  • Provide customer support and respond to and communicate with you about your requests, questions and comments
  • Send you tracking updates
  • Send you package invoices and receipts
  • Establish and manage your EXSS account (including your online account on and its various features, such as online payment)
  • Communicate about, and administer your participation in, special events, programmers, surveys, contests, prize draws and other offers or promotions
  • Send information to your contacts if you ask us to do so
  • Process claims we receive in connection with our services
  • Protect against, identify and prevent fraud and other prohibited or illegal activity, claims and other liabilities
  • Comply with applicable legal requirements and our policies
  • Establish, exercise and defend legal claims
  • Monitor and report compliance issues
  • For any lawfull action require by law enforcement